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Agility, speed and skills: The prerequisites to being competitive in ICT
- Published on 27 Aug 2013
- Robert Sussman and Lance Fanaroff
This does require some degree of market experience but if the business model is intrinsically agile, it will help the business to move quickly when necessary and avoid common pitfalls.
Agility is also measured by the response to, and application of, innovation. A business can consider innovation from a distance, or they can seriously review the feasibility of integration to suit business requirements and ways to enhance operations. This will have a direct impact on client services and relationship-building with target markets.
Hire the right people
To establish a powerful, sustainable and relevant business, it is important to secure the services of the right calibre of people. Companies competing in the ICT managed services space must invest in its intellectual capability, particularly technical skills sets, and develop this capability to strengthen the brand.
At the top of the list of priorities for the CEO should always be:
- Continuously developing staff, and
- Assessing the impact of technology within this business discipline.
These measures are designed to empower individuals and drive passion and commitment, but also establish an environment of loyalty and dedication.
These are the key ingredients to making it big in this industry. But be prepared to work hard and remain committed – the rewards will be well worth it!
