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Don’t restructure: reconfigure

As a consultant I often get asked to review an organisation's structure. The structure is seldom the reason that an organisation or department is not performing and it follows that, on its own, restructuring is rarely a solution to the problem. Furthermore, in many organisations, continuing rounds of restructuring to improve efficiencies results in change "fatigue" and there is a limit to the benefits that can be realised over time.

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The future of work and so what?

 

Every so often the world experiences a new "disruptive technology". A disruptive technology is one which results in a change in the very fabric of society and the economy. Examples include electricity, the telephone, the internal combustion engine and the internet, to name a few. Connectivity, and in particular social media, is one of those disruptive technologies that continues to unfold.

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What to do about service departments: a case study

*Financial Holdings is a medium-sized financial services company in a relatively small African country. It was a very successful local and largely family-owned business and comprised a successful local bank, as well as various other financial services businesses. Following a landmark strategy workshop, the holding company began to look for offshore opportunities in other African countries.

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