LTM is relevant for very experienced Managers, as well as first time managers.
This program will give you all the necessary skills and info in order to better manage and lead your team.
Leadership training for managers
Session by session
1A. Develop personal leadership
• Understand leadership and management and the related drivers for success
• Describe leadership experiences and values
• Conduct an "Innerview" to open the lines of communication and build trust
1B. Develop organisational leadership
• Set time utilisation goals
• Chart organisational results and key relationships
• Create a personal leadership vision
2A. Understanding the innovation process
• Become proactive instead of reactive in change management
• Recognise and encourage idea fluency
• Facilitate an innovation process for problem solving and continuous improvement
• Create a safe environment for the exchange and flow of ideas
2B. Demonstrating the planning process
• Describe a vision in clear, specific, compelling terms
• Identify the steps necessary to transform the vision into action
• Implement a plan with clearly defined communication goals
3A. Defining the performance process
• Create a picture of what their job looks like when it is being done well
• Write a document that defines performance expectations
• Identify key skills, knowledge, and abilities essential to job performance
• Translate business objectives into daily activities with measurable results
3B. Appraisal systems and the coaching process
• Conduct "RAVE" performance reviews
• Describe the cycle of growth and change and how it relates to training
• Apply the steps of the coaching process to improve performance in others
4A. Decision-making problem analysis
• Apply three different decision-making techniques to reach more sound decisions
• Use defined process to solve challenging problems
• Apply principles of controlling stress and worry in making decisions and solving
problems
4B. Recognising human potential
• Examine work environments and identify the current motivation levels
• Identify motivation factors and tools to increase motivation among associates
• Apply human relations principles to build effective relationships and commitment levels
• Accentuate the positive in specific, measurable terms
5A. Implementing the delegation process
• Delegate tasks and responsibilities to develop and train others
• Plan and prepare for a delegation meeting
• Communicate clear performance standards for follow up and accountability
• Understand the Empowerment Cycle
5B. Handling mistakes
• Effectively handle mistakes using a human relations approach
• Refer to the problem or situation in a professional way to more consistently
retain valuable people and team empowerment
• Maintain control by managing R. A. M. E. (Reasonable, Allowable Margin of Error)
6A. Communicating to lead
• Create opportunities for feedback to close the communication loop
• Demonstrate effective questioning and listening skills that strengthen
relationships
• Consider various forms of communication and their impact
6B. Leading more effective meetings
• Generate participation in meetings by applying human relations principles
• Discover ways to build cooperation and positive results in meetings
• Consider guidelines for meeting effectiveness before, during, and after
7A. Celebrating success
• Sell a change to your organisation as a result of the innovation process
• Demonstrate the ability to turn ideas into a plan of action
• Recognize the value of recognition and reward systems
7B. Committing to continuous improvement
• Evaluate personal results of this training
• Present evidence of your achievements
• Set measurable goals for future leadership development
This is a seven week program (3.5 hour commitment once a week, for six weeks) or three full days |
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