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SA business suffering from lack of knowledge transfer in employee management

Many of us have attended a strategy session, or listened to an impressive speaker, and longed for a method to absorb – efficiently - all of the knowledge presented. Employers know that for their employee management practices to be successful, gaining knowledge is empowering and creates vast opportunity for improvement and growth. Unfortunately, not many people are willing to share their knowledge. People are hesitant to share what they know with others as they believe that protecting this information gives them power over their colleagues or audience.

Many of us have attended a strategy session, or listened to an impressive speaker, and longed for a method to absorb – efficiently - all of the knowledge presented. Employers know that for their employee management practices to be successful, gaining knowledge is empowering and creates vast opportunity for improvement and growth. Unfortunately, not many people are willing to share their knowledge. People are hesitant to share what they know with others as they believe that protecting this information gives them power over their colleagues or audience.

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How are employees spending your time?

Between social media and smoking breaks, it's a wonder any work gets done. In Salary.com's 2014 Wasting Time at Work Survey, a staggering 89% of employees admitted to wasting time in their work environment. The results show that 62% of respondents waste between 30 and 60 minutes per day, 26% waste two - five hours a day and 4% waste over half-a-day on non-work related tasks. The biggest culprits are employees spending time dealing with colleague-related annoyances (24%) and browsing the Internet (26%). The picture this survey paints is disturbing.

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Managers: Know when to let go

As a manager, you have a great many duties you need to perform each day – in addition to your 'normal job'. One of your key duties is to mentor and mould those who report to you. However, because they aren't you, they won't – necessarily – perform tasks as you would've done these yourself. Although the thought of doing everything yourself may cross your mind – because it's simply 'easier' – you need to suppress it because if you do everything yourself you're doing both yourself and those who report to you a disservice. The trick is to know when to let go.

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Think inside the box to solve service delivery crisis

 

The Institute for Security Studies reports that at least five service delivery protests occur in South Africa every day. There is an effective and simple solution to our service delivery challenges and it lies in proper and effective operations management. Sound operations management, specifically the implementation of lean principles, can see rapid improvements in systems. Sometimes you can fix a problem in a week.

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Employee management put to the test in a tough economy

In difficult economic conditions, a company's ability to deal effectively with issues such as staff retrenchment, down-sizing and redundancy could mean the difference between survival and failure. There are HR and recruitment experts who believe South African businesses now operate in an economy dominated by strike action. This affects the market and will have consequences in terms of staff turnover and retention. Is there anything that can be done to overcome this situation?

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