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A while ago, I received a panic phone call from an employer who had received an unfavourable arbitration award in respect of a CCMA case they never knew existed. That is, the employer had never received a summons to appear at the CCMA. The award required the employer to pay tens of thousands of rand to an ex-employee. This can happen for a number of different reasons including:


The changing African digital (insurance) market

Even though digital is still to reach widespread adoption in Africa, it presents insurers with exciting new opportunities for business growth. Annalie Terblanche, client solutions manager at SilverBridge, takes a closer look. While there is the temptation to believe that Africa is a digitally-led continent, the reality for insurers is quite different. Certainly, the adoption of mobile wallet solutions like M-Pesa is cause for excitement, but businesses still struggle to maintain the most basic of services such as the collecting of monthly insurance premiums.


Move over Gen Y, Here come the Gen Z’s

As the South African legal industry seems to be making some headway in understanding and adapting to the needs of Generation Y (those born between 1984 and 2004), another generation is entering University and will be taking the workplace by storm in only a few years. Considering that many large Law Firms are already recruiting for their 2020 CA intake, understanding Generation Z (those born after 2005 – although there is some debate as to which birth year marks the start of this generation) is certainly not an item that can be moved to tomorrow’s agenda.


AIS – the offer of true digital transformation

Today it is possible for any company to apply systems, manage projects and drive content management to the extent that it actively facilitates true digital transformation. This is according to Craig Leppan, business development manager at leading specialist software and IT services provider Assimilated Information Systems.


2017: SME employment pressure rising

According to the National Development plan, the SME community is expected to provide 90% of new employment opportunities by 2030. This makes SMEs the driving force behind South Africa’s economy, placing even greater pressure and expectation on a sector that already lacks support and funding. Evidence of this was abundant in the 2017 National Small Business Survey released by the National Small Business Chamber (NSBC)..